IT Leaders Fueling Productivity With Process Automation

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Process automation is helping companies around the world reallocate time from manual tasks to strategic initiatives. Especially at a time when employees across the enterprise must do more with less, the ROI generated from automation—most popularly measured through time and cost savings—is key to accelerate operations and work smarter.

Salesforce and Pulse surveyed 100 global IT and engineering leaders to uncover how different departments are prioritizing process automation, the most popular—and valuable—types of automation, and what process automation investment will look like over the next 12 months.

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